We recognize that you may be concerned about how we use and disclose your personal information. Your privacy is very important to us, and the following will explain what information we, HM Brokerage LLC, may collect from you and how it is used. By using our website, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as your domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you accessed our site. We may also collect details about the type of internet browser you use, your operating system, what led you to our website, and which of our web pages you visited.

If you communicate with us through our website or regarding our logistics and freight brokerage services, we will collect any information you provide in that communication.

We may also contact you via email in the future to share updates about our services, industry news, or changes to this privacy policy

Information Use

The information we collect is primarily used for internal purposes, such as:

• Providing, maintaining, and improving our logistics and freight brokerage services.
• Responding to requests for information.
• Enhancing customer support and user experience.
• Notifying you of updates or changes to our services or policies.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and after it is received.

If we collect sensitive information (such as payment details), that information is encrypted and transmitted securely. You can verify this by checking for a closed lock icon in your web browser or “https” at the beginning of the webpage address.

Offline, only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information. The systems where we store this information are kept in secure environments.

Cookies

We use “cookies” on our site. A cookie is a piece of data stored on your hard drive to help us improve your access and identify repeat visitors. For example, cookies may save you from entering your login information multiple times.

Cookies may also help us track user interests to enhance the overall site experience. The use of cookies is not linked to personally identifiable information.

Sharing

We do not sell, rent, or provide your personal information to outside third parties for mass email marketing.

However, we may disclose personal information and/or IP addresses when required by law or in good faith if such action is necessary to:

• Cooperate with investigations of unlawful activities or comply with legal process.
• Protect and defend the rights or property of HM Brokerage LLC and its website.
• Identify individuals misusing our services, violating laws, or infringing on third-party rights.

Please note that if you voluntarily disclose personal information online (such as in emails or forums), others may collect and use that information. You are solely responsible for maintaining the secrecy of your personal information when online.

Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

Links

Our website may contain links to other sites. We are not responsible for the content or privacy practices of such sites. We encourage you to review the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time, we may request information via surveys or contests. Participation is voluntary, and you may choose whether to provide this information. Data requested may include contact details (such as name and shipping address) and demographic details (such as postal code or age). This information will be used to notify winners, award prizes, or improve site satisfaction.

Consent

By using this website, you consent to the collection and use of information as outlined above. If we make changes to this policy, we will post updates on this page. Please check this page periodically to stay informed of how we collect, use, and protect your information.

If you feel that we are not abiding by this privacy policy, please contact us immediately:

HM Brokerage LLC
9015 Venn Ave SE
Snoqualmie, WA 98065
Phone: 425-818-0400